1. Introduction
TRAINING ADVISOR LIMITED is committed to protecting the privacy and personal data of our website visitors, clients, and training participants. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Name, email address, company name, job title, phone number (via contact forms, email, consultations)
- Responses to questionnaires or surveys
- Communication preferences
2.2 Information Collected Automatically
- IP address, browser type, operating system, referral URLs
- Pages viewed, time spent on the site, clickstream data
- Cookies and similar tracking technologies (see Cookies Policy)
2.3 Information from Third Parties
- Publicly available sources (e.g., LinkedIn)
- Marketing and advertising platforms (when you interact with our ads)
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and personalize our services
- To respond to inquiries and deliver requested content or consultations
- To develop customized training solutions
- To process registrations or demo requests
- To send service-related or marketing communications (only with consent)
- To improve website functionality, user experience, and performance analytics
- To ensure legal and regulatory compliance
4. Legal Basis for Processing (EU Users)
We rely on the following legal bases:
- Performance of a contract (e.g., delivering services)
- Legitimate interests (e.g., improving services, marketing to existing clients)
- Consent (e.g., subscribing to newsletters)
- Legal obligations (e.g., recordkeeping for compliance)
5. Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Internal staff, instructors, and consultants for service delivery
- Third-party vendors (e.g., CRM tools, cloud storage, analytics providers) under strict confidentiality agreements
- Legal or regulatory bodies when required by law
6. Data Storage and Security
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or alteration. All sensitive data is encrypted and stored on secure servers.
7. Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law. When no longer needed, we securely delete or anonymize the data.
8. Your Rights (GDPR, CCPA)
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent
- File a complaint with a data protection authority
To exercise your rights, contact us at contact@trainadvisorsltd.com.
9. International Data Transfers
Your data may be transferred and processed in countries outside your own. We ensure such transfers comply with applicable data protection regulations through standard contractual clauses or other approved mechanisms.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be posted on our website with the updated effective date.